We had found the company’s order processing process for the
goods being purchased is they gather information from the customer in the order
request, and they transfer the order to the order entry to complete variety
tasks to the actual filing of the customer’s order. They will check the
accuracy of the order information such as item description and number, quantity
and price to be inform to the production and to the customers. And they will
proceed the order to the billing. Order filling will carry out problem with
order entry, it can make the company save time. They will retrieve the orders
and make the production. So, the finish the goods are ready to be packing for
shipment.
Order Priority
The
company prioritize the processing orders and it’s increasing the speed of all
orders are processed or the speed with which the more important orders are
handled. They’re a bit priority orders rules that can create fairness to all
their customers and they differentiated importance among orders and the overall
speed of processing that can be achieved. Among the priority rules available
and are being used are, first-received, first-processed, earliest promised delivery
date, and orders having the least time before promised delivery date. So,
customer’s satisfaction will be the company’s priority beside the worth price
and the delicious taste that they offer.
Order’s informing
Then the
request order will be delivered to the customers. They also report the status
of the products to keep the customers informed of any delays in order
processing or delivery of the order. This includes tracing and tracking the
order throughout the entire order cycle and communicating with the customers as
to where the order may be in the order cycle. The other factors that they
considered as it affects the order processing process is processing priorities,
parallel sequential processing, order-filling accuracy, order batching and
shipment consolidation to make sure the order processing work economically,
efficiently and effectively.
Take Customer’s Order.
The
company take the customer order by call and nowadays, they mostly used Whatsapp
to make an order. For the changing in the technology this day, the company see
the opportunity to take customer’s order by Whatsapp. Besides, it can make the
communication cost more efficient than the old days. They also always make sure
that the accuracy and reliability in take the customer’s order because it can
indefinitely speed up the time of the order processing cycle. Any occurrence
error in the request order information should be carefully controlled
especially if minimizing the time is a prime importance to their company.
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